Westports employs a stakeholder-driven approach to ascertain the most important sustainability impacts and opportunities to sustain our business. Direct and indirect stakeholder engagement helps us identify and priorities these areas. We consult our employees in various functions and divisions, key investors, community members, governmental representatives and business partners to identify their expectations.
We raise awareness and implement each sustainability priority, strengthening our focus as we expand business operations. These commitments are taken very seriously. Corporate scorecard performance measures both stakeholder and business needs. Increasingly, we consider how our actions affect sustainability and are mindful of stakeholder’s priorities and interests.
In 2018, we reaffirmed our commitment to building a responsible and sustainable business that delivers robust economic growth while improving social welfare and environmental sustainability. Our efforts to broaden the client mix, increase container volumes and formulate logistics solutions for cargo owners were intensified.
As Malaysia’s largest port, we believe in adopting cutting-edge technology to achieve lean operations. Our front and back-end services were integrated and aligned through our new Terminal Operation System. We are committed to building national infrastructure through the triple bottom line approach of economic, social and environmental welfare. We will continue to leverage on technology to achieve greater efficiencies and set industry benchmarks.
We remain as committed as ever to the environment and our local communities. Increasing investments in energy-efficient infrastructure will help improve our ecoefficiency and reduce our carbon footprint over the coming year. We will continue to work on improving education, community health, livelihoods and community infrastructure. A young and dynamic workforce that is dedicated to our vision is vital to achieving these goals. Investments in learning, innovation and safety are also important.