We are seeking an individual to be part of our team to deliver best-in-class customer service to facilitate the movement of cargo that drives international trade.
a) Managing relations with Hauliers & OGA (Kastam, PKFZ, etc) regarding gate operation and facilities.
b) Ensure that gate equipment and infrastructures are maintained in good condition by managing necessary maintenance in a timely manner.
c) Implement improvement projects and deploy manpower effectively.
d) Handle daily gate operation with smooth traffic flow and reduce congestion at 1st and 2nd Gate.
e) Ensure fast haulier turnaround time with nil waiting time in yard thru fast yard equipment execution.
f) Work on projects that are focused on the improvement and enhancement of port logistic services
a) Maintain excellent business relationships with internal and external key customers to create business leads and opportunities
b) Pro-actively seek feedback to facilitate improvements in service, operations efficiency, and customers’ satisfaction
c) Able to work under pressure in a fast-paced environment and meet the deadline
d) Highly collaborative, able to work well with a diverse group of staff members, division, and business partners
e) Proficient in research, analysis, and project coordination
a) Able to use all Microsoft applications (Doc / Excel / PowerPoint) for project documentation
b) Able to conduct presentations to customers and management
c) Basic knowledge of Logistic operations
d) Basic knowledge of customs papers and logistic process
a) Degree in Logistics or Supply Chain Management recognized by the government from any institutions or higher education
b) Experience with data analytics and advanced in using Ms Excel. Any experience with Power BI would be added advantage.
c) Advanced skills in Microsoft Office applications; Ability to prepare PowerPoint presentations, and reports for customers via Ms. Word or Ms. Outlook.
d) 2 to 3 years of experience with relevant knowledge of import and export procedures in logistics and shipping
e) Able to work in shifts based on the duty roster
f) Able to work in Pulau Indah, Klang.
Human Resources Department
Westports Malaysia Sdn Bhd
5th Floor, Tower Block, P.O. Box 266, Pulau Indah, 42009 Port Klang, Selangor Darul Ehsan
Tel: 03-3169 4000 Fax: 03-3169 4101
All applications will be treated strictly private and confidential.
- Only shortlisted candidates will be notified within 2 weeks (14 business days).
- Unsuccessful candidate’s application will be KIV for future opening.
- Kindly prepare the following documents prior to applying as these attachments are mandatory.
- Profile Picture (jpeg, jpg and png file only)
- School education certificate (jpeg, jpg and png file only)
- Tertiary education certificate (jpeg, jpg and png file only)
- Resume (pdf file only)
*Position is closed, future application will be KIV.